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Please Help Me Do My Homework

As many of you know, I started grad school in late August.  I'm in an online Masters in Journalism program from the University of Missouri. 

One of my classes is in Marketing, and as the end of the semester draws near I've got a big project due.  I'm supposed to design an Integrated Marketing Campaign (IMC), and for mine I've chosen the Clippers.

So let's do a little brainstorming.  How would you market the team?  I'm not just looking for a slogan here (although surely we can do better than 'Play Loud').  Think of all the channels available for marketing, advertising and public relations.  TV advertising, in game promotions on broadcasts, community events, print, radio - are there things you feel the organization does well?  Are there opportunities they should be taking advantage of? 

Try not to get too hung up on the current situation - it's obviously harder to market a 1-7 team than a 7-1 team.  But that's why they pay us the big bucks.  Or not. 

I know there are going to be snarky ideas thrown out - that's fine too.  You can use this thread to vent some; maybe it can be cathartic.  Besides, that's really the point of brainstroming - throw stuff out there and I'll worry about evaluating it later. 

At any rate, it's an online Journalism program, I'm a blogger, and you Citizens are the core constituency of this organization.  What better way to conduct a little research than here on Clips Nation?  By the way, if you get super motivated and want to write something a little longer and standalone, feel free to use the FanPosts as well.

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$25 seats in section 112, row 1 really help

I received a MyLAC text message on Wednesday morning instructing me to show it at the box office, and get $160 seats for $25. The pair of tickets I got ended up being for section 112, row 1. There were PLENTY of available seats in that (and other) sections.

I’m honestly shocked that there haven’t been more of these types of fire sale type notifications until now. I live downtown and was planning to go to the game anyway, so the timing was fortuitous, but for someone not close by, this type of notification could persuade them to attend.

I’m not entirely sure how this would tie into your marketing campaign, but SMS notification seemed to work for Obama, so why not the Clippers?

~D

by dprski33 on Nov 14, 2008 10:32 AM PST reply reply actions actions   0 recs

“Clippers, Changing the Tides”

Focus on poor communities. Target families. Since laker games are too expensive for a regular family

by Qlippers on Nov 14, 2008 10:32 AM PST reply reply actions actions   0 recs

Where do I sign up for these texts on ticket sales?

by Qlippers on Nov 14, 2008 10:34 AM PST reply reply actions actions   0 recs

Through clippers.com

http://www.nba.com/clippers/multimedia/MYLAC_mobile.html

I’m sure it wouldn’t hurt to register for myClipperNation as well.
~D

by dprski33 on Nov 14, 2008 10:42 AM PST to parent up reply reply actions actions   0 recs

Increased Access

I have a bit of background in marketing so hopefully I can help a little.

I think the primary way this Clips team can best market itself is to reach every single fan who is alienated by the Lakers in any way. That usually happens in two ways: $$$ and access.

Most marketing people will tell you that giving huge discounts on tickets alone isn’t a good idea and I agree. The reason is that they won’t pay regular price in the future because they got the same value for much cheaper before. The way to do it is focus on getting more groups in the door for various reasons. Get in touch with schools and youth basketball organizations and basically any large group that doesn’t usually have the finances to go to games. Get them in the door as a youth program so that they can become fans going forward. We should be having a youth group play at halftime almost every game, not the super lame acrobats or whatever we’ve had thus far.

Second is access. The Lakers are notorious for being run like a corporation. Even their staff act like celebrities and it’s hard to feel in touch with the team. The Clips need to be the opposite. Do more autograph signings, more coach talks, more “jersey off our backs” promotions and just more access. More grass roots activities. One thing that Golden State does annually that fans LOVE is the open practice in training camp. If you guys went to a D1 basketball college, you know how fun Midnight Madness is. GSW treats their open practice like that. They scrimmage and do activities and give things away, it’s a lot of fun AND it’s free. But it makes the fans feel connected to the players and makes them feel like they’re a part of the team.

by madglove on Nov 14, 2008 10:53 AM PST reply reply actions actions   0 recs

Excellent stuff

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 14, 2008 11:00 AM PST to parent up reply reply actions actions   0 recs

I think that makes alot of sense

What the Clippers have going for them potentially is that they can be the down-to-earth accessible team as opposed to the untouchable, over the top Lakers.

Community involvement. Access to players. Find ways to work with kids and young people. Ticket giveaways. Positive assistance to the community. There are so many ways that the Clippers could help out in LA and they would ingratiate themselves to the community.

by Jax on Nov 14, 2008 11:17 AM PST to parent up reply reply actions actions   0 recs

One more thing...

The team should hire a blogger (like you! Or Ramona). A lot of teams are hiring bloggers nowadays and that’s really the way to connect with fans. If they brought someone like you or Ramona or Kevin in-house and gave you guys more access to the team to spin their PR, that would be a great way to make fans feel connected, and also give the team a chance to sell their spin. Also, it makes bloggers cheap celebrities, which would allow the team to increase access to you guys, without costing them much.

So basically, let’s say they brought Ramona in-house and she reported much like she does not on her blog, but now on Clippers.com. Then they could hold chalk talks and round tables where she got to meet her readers and just interact with them. The fans would feel like they’re meeting someone important when really she’s not that different from anyone else (and thus doesn’t have like contract clauses that restrict the number of public appearances, etc. that players do).

I thought the chalk talk with Kim Hughes (?) was a good idea but it was poorly executed. A chalk talk on a Wed. night!? C’mon. How about gee…maybe this SATURDAY when we have an afternoon game and people aren’t coming from work?

Where I went to college, we put together a “Coach’s club” where people paid a little extra and got membership to shit group (with t-shirts) and every so often they’d be invited to a coach’s talk where they could interact with the coach. Now obviously college is different so you can’t just have angry fans yelling at the coach. But what you could have is something for kids under the age of 16 where they’re part of a group that gets special benefits. The Clips actually used to do that (remember the Q-Rich lunch box?) but I haven’t seen it around.

Basically, creating groups like that is low cost and makes fans feel important.

by madglove on Nov 14, 2008 11:15 AM PST reply reply actions actions   0 recs

Not to be self-serving

But I agree on the blogger thing.

The idea has to go beyond ‘Hey, the tickets are cheaper than for Lakers games.’ There seems to be a core constituency of Clipper fans who love basketball, but are turned off by the Lakers. Yes, the money has something to do with that. But there’s also ‘purity’ thing for lack of a better word. The Lakers ‘showtime’ experience has so much baggage that has little to do with the game we love.

(It’s worth noting that the way that team has been playing the last two seasons, and especially since acquiring Gasol, makes them much more difficult to hate. It was really, really easy to be a Clippers fan and a to look down upon the Lakers, even when Shaq and Kobe were winning titles. There was a lot of Shaq bulling through people and Kobe going one on one. The basketball was not fun to watch – it could be downright ugly for a fan of team play. This Lakers team is different and I think that should be acknowledged.)

To that idea, to connect with the core basketball fan, more in depth and serious analysis of the team and the NBA, with the approval and cooperation of the team, would make a lot of sense. Let the Clips Nation audience in on the offensive philosophy while the Laker fans are discussing who was seated courtside. Online communities are the way to reach that core constituency.

I totally agree that group promotions, community activity, accessibility – all with a particular emphasis on a youth audience in an attempt to build future basketball fans – are vital for the organization. The overarching theme of the marketing needs to emphasize the beauty of basketball – which I guess they did with ’Love the Game."

 - Pure Hoops
 - The American Game
 - Play the Right Way

… something along those lines.

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 14, 2008 12:32 PM PST to parent up reply reply actions actions   0 recs

I liked “Love the Game”. “Play Loud” is really stupid.

by madglove on Nov 14, 2008 2:10 PM PST to parent up reply reply actions actions   0 recs

Love The Game

Might have been better, but those commercials were horrible.

by ghost_ride on Nov 14, 2008 10:14 PM PST to parent up reply reply actions actions   0 recs

Dyslexic spelling of this?

Don’t worry about it.

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 14, 2008 12:18 PM PST to parent up reply reply actions actions   0 recs

great idea

Have Kaman play naked. The stand’s will be full. The Clippers…where Chris Kaman’s exposed genitalia happens. They could even run those commercials and it could say where (picture of Kaman’s privates) happens.

by Kaman Homie on Nov 14, 2008 12:56 PM PST reply reply actions actions   0 recs

Baron Davis

Sell Baron Davis. All day long, every day.

Billboards. Spots. “My Town”:

—Baron goes around LA, we see the courts where he grew up playing, humble roots. South LA.
—Westside, Santa Monica: Crossroads. A school on an alley with no gym: state champions. “They call it the gym that Baron built.”
—LA basketball, the home of history, the dream: UCLA point guards: Walt Hazzard, two NCAA championships; Mike Warren, three NCAA championships—Baron shooting around with Mike Warren, Cash Warren. It’s a family, best friends. Baron at Janss Steps, looking down at Pauley Pavilion. UCLA: BD Bruin highlights.
—Dreams are fragile. Baron injured, limping off.
—Bill Walton in Clipper gear. We hear Walton: “Every opportunity is precious.”
—California: BD in GSW gear, stunning Dallas. “You have to have the will to win.”
—BD putting on the Clipper jersey: Every game counts, every time you put on the uniform it’s another opportunity, it’s a privilege.
—BD walking down the tunnel. “There are home games, and then there’s playing at home.” BD running out onto the court. “My court.” BD Clipper highlights. Dunks, passes, firing up the crowd.
—My town.

by citizen zhiv on Nov 14, 2008 2:14 PM PST reply reply actions actions   0 recs

BD

They finally have a marketable player, so that makes it a lot easier. Of course, it’ll make a lot more sense when they start to play better, but to state the obvious EB just wasn’t that guy…though he did do a lot of good work in the community.

by ghost_ride on Nov 14, 2008 10:18 PM PST to parent up reply reply actions actions   0 recs

Fired Up! Ready to Go!

http://www.youtube.com/watch?v=REYssyYD5RQ&feature=related

I’m pretty into this too.
http://zhiv.wordpress.com/2008/11/05/fired-up-ready-to-go/

Simmons is on it:
http://sports.espn.go.com/espn/page2/simmons/index

Would love to get it going at Clipper games:
“So I just have one question for you, Clippers Nation…”

by citizen zhiv on Nov 14, 2008 2:27 PM PST reply reply actions actions   0 recs

They could give away

Laker tickets at the games as an incentive. That would work better then trying to market this team.

The Clippers have been giving away seats to kids group forever. The only thing that will bring in something more then the core Clipper fans is winning. I used to care that they would move to Orange County, now I couldn’t care less. It would save me from making that stupid painful decision every year to re up my tickets. I still haven’t been to a game this year because they have yet to prove to be worth the effort. If they can’t get people who have already paid for their tickets to show up, how can they expect a new crop of fans to actually spend money to watch the unwatchable?

I actually like the “play loud” spots. Hard to market Baron Davis as your marquee player when he’s not very good right now. This is right around that time that Baron will give the extra effort and blow out something.

Patience is for those who die waiting for something to happen

by Phil Gurnee on Nov 14, 2008 3:08 PM PST reply reply actions actions   0 recs

Marketing for the Depression

“We’re the blue collar team for a blue collar town. Forget the snobby Lakers and their wanna-be-seen-with-celebrities fans. This is the new hard times. Come watch the NBA basketball with your fellow proletariats. Clippers basketball. NBA games for the common folks!”

“You think it costs $2000 to go to an NBA game with Jack Nicholson, Tom Cruise, and Victoria Beckham? Well you can get Clippers tickets for under $100 if you call today and be seen with Ernest Borgnine!”

“Come to a Clippers game and get a free month stay at a Sterling Luxury Apartment*”
(*Sterling Luxury Apartments in 21 Psalms Barracks only)

“Yeah we suck, but at least we’re cheap!”

On the serious side, good luck with the journalism degree, ClipperSteve. The decline of American newspaper is more depressing than the imminent death of the American automotive industry. You don’t find too many great foreign correspondents like Halberstam, Neil Sheehan, or Michael Herr anymore. Though I would say that Jon Lee Anderson, Mark Bowden, David Remnick, and George Packer are at the top of their game right now. But they’re probably the last of the breed.

by MichaelCage on Nov 14, 2008 10:40 PM PST reply reply actions actions   0 recs

Slogan that could draw ridicule

Playing on the idea that everyone from L.A. across the United States and around the world finds it so easy to root for the Lakers, I have an idea for a slogan that gives the Clippers more personal meaning to us as fans.

The L.A. Clippers — Your Own Team

An obvious dig would be, “Sure, because nobody else wants them.”
The bright side is that you can buy into this team (because tickets and merchandise are cheap) and you can claim ownership of this team because not many others do. It sort of makes you feel like you’re a part of something rather than just an observer.

by bigclipperfan on Nov 14, 2008 11:17 PM PST reply reply actions actions   0 recs

I like the idea...

I get where you’re going with that, but it’s a bit of a mouthful.

I’m currently leaning towards

“Real Hoops for Real Fans”

It speaks to the belief in Clipper fans (perhaps delusional, but a belief nonetheless) that they are the true believers of LA basketball – that they are the ones there for the beauty of the game, and not for some ulterior motive. It’s also a perhaps not so subtle dig at ‘Faker’ fans.

Thoughts?

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 14, 2008 11:25 PM PST reply reply actions actions   0 recs

In what way

are the Clippers representative of real hoops?

Patience is for those who die waiting for something to happen

by Phil Gurnee on Nov 15, 2008 4:48 PM PST to parent up reply reply actions actions   0 recs

Marketing!

It’s not an easy team to market right now TC. That’s for certain.

The only honest way to market this team the way their playing is “LeBron James on sale! Come see the other NBA teams for less!”

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 15, 2008 9:06 PM PST to parent up reply reply actions actions   0 recs

Of course

The Clippers have used that marketing tool for years.

by Jax on Nov 15, 2008 11:29 PM PST to parent up reply reply actions actions   0 recs

It's not a bad strategy

Do you battle against long odds to try to develop a positive brand for the Clippers, or do you take the easy way out and let the brand of the NBA generate some cash, and just keep expenses low on the other end? Donald Sterling (in the post Staples Center era at least) had some incredibly profitable years just being a part of the NBA, no matter how embarrassingly bad his part was.

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 16, 2008 10:56 AM PST to parent up reply reply actions actions   0 recs

The NBA

could require its owners to spend a minimum amount on player salaries in exchange for the revenue sharing. It would be interesting to learn what David Stern thinks of the Clippers’ ownership and management.

by Jax on Nov 16, 2008 8:00 PM PST to parent up reply reply actions actions   0 recs

There is a minimum

The CBA calls for a minimum team payroll as well as a max. There were some years where the Clippers had to make a roster move early in the season to get over the minimum. Remember Vinny Del Negro’s illustrious Clipper career?

One assumes that Stern can’t be too thrilled – but there’s really no recourse for the commish.

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 17, 2008 9:35 AM PST to parent up reply reply actions actions   0 recs

Thanks, CS

I should just read the CBA.

by Jax on Nov 17, 2008 9:39 AM PST to parent up reply reply actions actions   0 recs

Don't bother...

That’s what John R is for!

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 17, 2008 9:51 AM PST to parent up reply reply actions actions   0 recs

Couple of ideas...

Blogging – like the blogger idea, but the Clips should take advantage of the fact that perhaps the world’s most popular sports blogger has a vested interest in the team… sorry, not referring to CS, but season ticket holder Sports Guy Bill Simmons. He was blogging on games for awhile, but it may have just gotten too depressing to write about, plus it sounded like the Clips weren’t really treating him very well. I’m not saying he could be the Clips personal blogger, I’m sure ESPN wouldn’t like that, but if the Clips could give him more access to the team, them maybe he can write/film some more pieces on them, like the E60 piece.

Or, to get everybody into the action, how about live blogging via text message during the game? Everybody could text their blogs in and some of the better entries get posted on the jumbotron real time and they all get compiled for viewing on the Clips website.

Banking on Baron – we have a legitimate star and viral video personality in Boomdizzle, but it doesn’t seem like we’re really taking advantage… I haven’t really seen a lot of Baron ads and billboards. How about a video series exclusively on the Clips website and shown at intermissions, maybe an odd couple thing with him and Kaman (kinda like the one he did with Nash). And what happened to all of his buddies that were coming out when the Dubs were winning? How about getting Jessica Alba and Kate Hudson out to some games… I don’t know if the Clips dole out celebrity hookups, ie. free games & gear (I heard Clipper Darrel even pays for his seats), but they’re not the Lakers and need to go the extra step to try and get exposure for the team. Even better, how about a promo with Alba in a Baron jersey..“Nothing comes between me and my Clippers”. ok, now I’m dreaming.

Cross promotions – this is Hollywood and the Lakers seem pretty good at coming up with cross promotional efforts with movies (Mission Impossible 3 and Lord of the Rings are a couple that come to mind). The Clips don’t seem to do too much of this, even though I do remember seeing a cutout for All Star balloting that looked like something out of the Transformers. Or for something the Lakers haven’t done, how doing some promotional events with the other sports teams in town, like the Dodgers. You could have Dodgers night at the Clippers and vice versa. That might be a little extreme, maybe the players can just support each other and attend each others games like the Boston teams do (of course, they’re all winners). I was at the Dodgers game where Baron threw out the first pitch and it was kinda cool and created a bit of buzz for the season.

No matter what, the Clips, or Donald in particular, should get rid of the cheesy, self aggrandizing ads in the LA Times. I can’t go through a paper without seeing 5-6 of them, which aren’t really ads, just nonsensical self promotion about his buildings, how he donates for luekemia or something, or some random mention of the new Clips practice facility. Anyhow, I’m sure those promo dollars could be put to better use.

by blowbyability on Nov 16, 2008 8:36 PM PST reply reply actions actions   0 recs

You're right about the random print ads

The marketing class I’m taking focuses on IMC, Integrated Marketing Communications, in which every aspect of marketing is coordinated to reinforce an overall brand message. The print ads for things like the practice facility are just bizarre – totally different look, no relationship to other campaigns… just totally standalone. I read once that Donald designs those ads himself, and it shows. The current Clippers situation seems completely unaware of IMC – the website has last year’s slogan (“Love the Game”), the TV ads have the new, lame “Play Loud” slogan, the print ads are just completely out there. The good news is it makes for a pretty easy paper – so many things done wrong, it’s easy to critique.

In this world, you must be oh so smart or oh so pleasant. Well, for years I was smart. I recommend pleasant. - Elwood P. Dowd

by Steve Perrin on Nov 17, 2008 9:33 AM PST to parent up reply reply actions actions   0 recs

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