I have been a season ticket holder since 2003. My wife and I had twin girls last year and although we are fans of the Clippers, we were not sure how 1.5 year old would do at a game. We were sold season tickets with assurances from our rep Andrew Scott that we could cancel at anytime and get a refund on the remaining tickets if it didn't work out. After two games into the season, it was obvious that two 1.5 year old toddlers would not be able to sit still for 2+ hours. We requested a refund and were promptly told that there would not be any refunds this season. In addition, my account rep was fired last week so I don't even have someone to corroborate my story.
My question is this: Last season when they were pushing season ticket renewals, did they ever promise the season ticket holders the opportunity to cancel if they were not happy THIS season? I really feel like I was totally mislead. The sad thing is that I could pretty much pick and choose the games I want to goto for much less on the ticket exchange with better seats! Can someone help me with info?